Reviews
welcoming comfortable - Rating 5/5
Brian very accommodatinglovely room all you need. Breakfast extra but delicious.I would stay again if ever in the area
Reviewer: Julie L | Tue 29th Nov 2022 | 2 years ago
Very good - Rating 4/5
This was our very first stay at The Cranston House . From our arrival till departure every potential problem seemed to be covered especially having notes and messages ! We are in our mid 60’s but fully appreciated that you just let us get on with it , like home from home ! The room and en suite were spotless and we will definitely be staying here when we next pay a visit to our friends 👍
Reviewer: Howard| Mon 31st Oct 2022 | 2 years ago
Comfortable and easy to find - Rating 5/5
Thanks for a great, trouble-free stay - we’ll certainly stay again if in the area.
Reviewer: Stephanie C | Tue 25th Oct 2022 | 2 years ago
To be recommended - Rating 5/5
I work at Queen Victoria Hospital which is very close to the GuesthouseWhenever I need it, I stay hereThe location is greatThe owner really kind and helpfulAll the comforts and in my opinion there are no negative sidesFinally, excellent price / quality ratioDefinitely to be recommended
Reviewer: Stefano | Sat 22nd Oct 2022 | 2 years ago
Great - Rating 5/5
Excellent stay, very clean, pleasant, attentive for details
Reviewer: Yael S | Sat 30th Jul 2022 | 2 years ago
Super - Rating 4/5
Het was goed zeer schoon en vriendelijke eigenaars geen opmerkingen voor herhaling vatbaar
Reviewer: Bastiaan L | Sat 25th Jun 2022 | 2 years ago
Comfortable and well kept guest house - Rating 5/5
Friendly greeting on arrival. Off street parking. Room was well furnished and had a comfortable nights sleep. Just a 10 minute stroll to the High Street. Excellent value. We did’nt have breakfast as we left for airport at 3am.
Reviewer: Paul D | Thu 23rd Jun 2022 | 2 years ago
Ok - Rating 5/5
Clean, very comfortable bed, excellent breakfast. Sociable hosts.
Reviewer: Colin P | Mon 23rd May 2022 | 2 years ago
Pleasant and welcoming- Rating 5/5
A friendly welcoming place to stay.Clean and spacious.Breakfast was lovely and a good variety.
Reviewer: Janine K | Tue 3rd May 2022 | 2 years ago
Lovely hotel- Rating 4/5
We have stayed here before and always receive a warm welcome. Rooms are very clean and comfortable so would recommend it, especially for the central location.
Reviewer: Ruth E | Tue 3rd May 2022 | 2 years ago
Wonderful comfortable stay - Rating 4/5
I have stayed at cranston house several times over a few years . It is a very pleasant stay . Very clean and comfortable,I highly recommend this house . Brian the owner that runs the house is so friendly accommodating and nothing is too much for him . I will definitely return
Reviewer: Vicki D | Tue 26th Apr 2022 | 2 years ago
Really good service and cosy. - Rating 5/5
Very good place to stay in East Grinstead. For me actually the best place in this town. The service is really good. The manager is very kind and always trying to give you the best service possible.The cleaning of the rooms is outstanding. The breakfast food is really good and the main course is high quality. I definitely recommend.
Reviewer: Daniel M | Tue 22nd Mar 2022 | 2 years ago
Very comfortable- Rating 5/5
Large, warm room. Very clean & comfortable, friendly & welcoming folk. Parking spaces on front. Close to hospital as I had a consultation there.Many thanks, we’ll be back
Reviewer: Julie W | Thu 17th Mar 2022 | 2 years ago
Clean and comfortable with pleasant host.- Rating 5/5
Friendly host, quiet location and warm, clean and comfortable room, and essentially for us, a short drive from Lingfield racecourse. Having requested fresh milk(really hate those little cartons) there was a jug in our room on returning from a meal out.
Reviewer: Valerie P | Thu 17th Feb 2022 | 3 years ago
Great place to stay - Rating 5/5
Perfect location for us visiting family in East Grinstead. Comfortable and clean room - very spacious. Lovely breakfast and warm welcome.
Reviewer: Ruth E | Sat 1st Jan 2022 | 3 years ago
Really lovely place to stay- Rating 5/5
Visited family nearby so this was the perfect location for us. Very welcoming with a great room and comfortable bed and everything we needed, very much like an hotel. Lovely breakfast the following morning. Will definitely stay again.
Reviewer: Ruth E | Mon 13th Dec 2021 | 3 years ago
Great B&B - Rating 5/5
Friendly B&B. Central to East Grinstead. I had a comfortable room with great shower room. Aileen & Brian provide a great friendly service and lovely breakfast!
Reviewer: Lorna W | Tue 30th Nov 2021 | 3 years ago
High Standards - Rating 4/5
Our room was clean, equipped and comfortable. Breakfast was excellent and staff were very helpful and pleasant. Would stay here again very good value.
Response
Hello Dave,Thank you for your encouraging review.Regards,Brian
Reviewer: Dave M | Mon 30th Aug 2021 | 3 years ago
Very pleasant- Rating 4/5
Booked a twin room, very clean and comfortable. Easy walking distance to eat out. Car park. Lovely breakfast. Would recommend and stay again.
Reviewer: Clare B | Wed 4th Aug 2021 | 3 years ago
Didn’t know what to expect, but turned out GREAT! - Rating 5/5
I had to book the closest B and B to the place I was visiting, so didn’t have a big choice apart from Cranston house.I was greeted with a very warm welcome upon arrival, with a simple and quick check in procedure.The room was large, spacious and airy, nicely decorated and as clean as a whistle throughout.Plenty tea/coffee and some cookies with a fridge in the room housing some cold water and glasses (great touch).The Bed was very comfortable and I enjoyed my one night stay with a truly 1st class continental breakfast being brought to my room exactly at the time requested.At a time where COVID is an issue, it was refreshing to see the owners had made the effort to protect their guests with notes in the room explaining what measures they had taken in the room for my safety.A lovely and friendly place to stay and would certainly go again if I was in the area.Many thanks, Quintin
Response
Hello QuintinI am glad that you enjoyed your stay. I look forward to meeting you again at Cranston House.Regards,Brian
Reviewer: Quintin S | Fri 31st Jul 2020 | 4 years ago
Excellent value- Rating 5/5
Stayed at Cranston whilst visiting Chequers Mead for a show this accomodation is just a few minutes walk away very convienient , the room was clean and nicely decorated with en suit , mini fridge , tea/coffee making facilities all in all a very nice stay excellent value highly recommend
Reviewer: Mr. C | Sun 1st Dec 2019 | 5 years ago
Welcoming - Rating 5/5
We stayed for 3 nights.Our room was clean, warm, quiet and welcoming.The breakfast was good and the owner was very pleasant.The centre of East Grinstead, with good restaurants and lovely old buildings is within easy walking distance.I recommend it and would stay there again.
Reviewer: Peter S | Sat 26th Oct 2019 | 5 years ago
Cranston House - Rating 5/5
Very comfortable stay, with a good welcoming host. Lovely quiet room, and a very good breakfast. We would definitely stay again.
Reviewer: Geoff I | Thu 24th Oct 2019 | 5 years ago
Very nice experience thank you- Rating 5/5
House was lovely, room was very nice, very clean and very nice reception check in and check out. Toilet was a bit loud (apparently somebody must have flushed something which made very loud noise) But would book again, lovely experience
Reviewer: Julia P | Mon 23rd Sep 2019 | 5 years ago
Postive review - Rating 4/5
Great place to stay. Nice and clean room, although rather small bathroom
Reviewer: David D | Mon 5th Aug 2019 | 5 years ago
I don\'t know what this means - Rating 5/5
Excellent, friendly accommodation and breakfast.
Reviewer: Alan P | Sun 30th Jun 2019 | 5 years ago
Perfect location - Rating 5/5
Cranston House is one of the best B and B's I've had the pleasure of staying in. Everything from quality of service to value for money was tip-top. Ideally situated, extremely clean and a fantastic breakfast are three great reasons for me to return again next time I visit East Grinstead.
Reviewer: Melvin P | Mon 3rd Jun 2019 | 5 years ago
Great place to stay - Rating 5/5
Lovely place to stay very friendly couple, the room was spotless and cosy and had everything you needed. Was ideal for me as walking distance to the hospital
Reviewer: ANGELA C | Sat 27th Apr 2019 | 5 years ago
A comfortable and welcoming venue - Rating 4/5
Had a very pleasant and comfortable stay- made to feel very welcome by the owners
Reviewer: Tracey N | Mon 1st Apr 2019 | 5 years ago
One person\'s opinion - Rating 5/5
I had a lovely singl;e room at the top of the house that was well appointed, well furnished and warm. I had everything I needed. The dining room was a little tired in its style but that is just a personal opinion. The continental breakfast I had every morning was good and the staff very friendly.
Response
Hello Barry,Thank you for your review.I am glad you enjoyed your stay. Do come again next time you wish to walk on the Weald and North Downs of SE England.Brian
Reviewer: Barry H | Sat 2nd Feb 2019 | 6 years ago
A comfortable stay - Rating 5/5
We had a warm welcome into a comfortable , well equipped room and after a good night's sleep a super breakfast. Couldn't have been any better and value for money too.
Response
Hello Jeremy,Thank you for your encouraging review.I am glad that we were able to help you with accommodation.Brian
Reviewer: Jeremy S | Sun 27th Jan 2019 | 6 years ago
Excellent Accomodation Near Hospital - Rating 5/5
This was an ideally situated B&B, as I had an early morning appointment at the Queen Victoria hospital. The accommodation was perfect.
Reviewer: Gordon C | Tue 27th Nov 2018 | 6 years ago
Comfortable, individual hotel - Rating 5/5
As always, my stay at Cranston House was pleasant and comfortable. It's an individual hotel with many thoughtful and helpful touches and makes a change from corporate chain hotels. Everything you could need is provided and there's free parking for all guests.
Reviewer: Mrs G | Sun 28th Oct 2018 | 6 years ago
Comfortable, individual hotel - Rating 5/5
As always, my stay at Cranston House was pleasant and comfortable. It's an individual hotel with many thoughtful and helpful touches and makes a change from corporate chain hotels. Everything you could need is provided and there's free parking for all guests.
Reviewer: Mrs G | Sun 28th Oct 2018 | 6 years ago
Comfortable and welcoming hotel - Rating 5/5
I've stayed at Cranston House on a number of occasions. The owners are welcoming and make every effort to make their guests feel comfortable and at home.The rooms are clean, comfortable and well equipped with everything you could wish for including a small fridge with bottled water and soft drinks, but with room to store your own milk etc. Fresh milk is available from reception and fresh fruit and chocolates on offer near the reception desk. The hotel is close to the town centre in a very quiet area and is always very peaceful. I can highly recommend a stay here.
Reviewer: Kathryn G | Sun 23rd Sep 2018 | 6 years ago
Recommended - Rating 5/5
Very welcoming - clean and comfortable room - excellent breakfast
Reviewer: Gisela V | Sun 10th Jun 2018 | 6 years ago
A nice stay - Rating 5/5
A very pleasant stop on my way from Paris to London. Veryconvenient during my bike ride
Reviewer: JACQUEMAIN X | Wed 6th Jun 2018 | 6 years ago
Would use again - Rating 5/5
A lovely welcoming followed by a lovely comfortable room
Reviewer: Melissa H | Sun 17th Dec 2017 | 7 years ago
Pleasant stay. - Rating 5/5
Stayed for one night on Friday 17th November, room was spacious and comfortable and well equipped, it had a hostess tray and also a mini fridge which was handy, also shower gel and soap supplied. We also had breakfast which was good, I would definitely stay there again and recommend it to my friends. Thanks for a pleasant stay.
Reviewer: Jennifer M | Sun 19th Nov 2017 | 7 years ago
Little gem - Rating 4/5
Lovely B&B in handy location.Rooms are clean, although bathrooms are tiny (in the rooms I have seen) they are ok for a short stay.I enjoyed my stays when I needed a place to stay overnight once a week.I have not sampled the breakfast so I don't know what this is like.
Reviewer: Joyce R | Mon 30th Oct 2017 | 7 years ago
CRANSTON HOUSE COMMENTS - Rating 5/5
Perfect in every way--short walk from the town, nice-size room, quiet, clean, nice bathroom with good shower. What else could you want? Oh yes, a super breakfast!
Reviewer: Mr. H | Tue 10th Oct 2017 | 7 years ago
Would definitely stay again - Rating 4/5
Nice small guesthouse just out of the town centreOnly one small issue the shower in our room had very low pressure but the problem as been reported and hopefully fixed soon
Reviewer: Mr. V | Mon 9th Oct 2017 | 7 years ago
Would definitely stay again - Rating 4/5
Nice small guesthouse just out of the town centreOnly one small issue the shower in our room had very low pressure but the problem as been reported and hopefully fixed soon
Reviewer: Mr. V | Mon 9th Oct 2017 | 7 years ago
Our Stay- Rating 5/5
We always enjoy our stay at the Cranston, it is very clean and the beds are comfortable and we always have a good night sleep. The owners can't do enough for you. Highly recommend a stay at the Cranston.
Reviewer: Sandra R | Sun 6th Aug 2017 | 7 years ago
June trip - Rating 5/5
My second time at Cranston House.Nice and central in town, lovely quiet room, good heating in chilly weather, and an excellent and prompt breakfast.Couldn't have asked for more.
Reviewer: Ms. N | Sun 11th Jun 2017 | 7 years ago
Good value - Rating 4/5
Clean comfortable room, very quiet but within walking distance of high street with a selection of eating places.I will stay again if in the area and would not hestiate to rec ommend it.
Reviewer: Mrs. B | Fri 9th Jun 2017 | 7 years ago
Very enjoyable stay - Rating 5/5
We have family here so know this location but have not stayed overnight before, as we now live abroad it was a convenient stopover. We received a very warm welcome and our room was lovely. Lovely to see a mini fridge in the room. We stayed for 2 nights, and opted for the continental breakfast, more than enough for us, as much toast as you want and toasted fresh for you, lots of info in the room plus plenty of leaflets if you were touring the area. We had hired a car and no extra parking charges a bonus as some do charge on top of your room rate. We would not hesitate to go back as it is so convenient for our friends and family.Lower floors if climbing stairs difficult.
Reviewer: Ask H | Mon 8th May 2017 | 7 years ago
Recommandation - Rating 4/5
We really enjoyed our stay at Cranston House. It is a very friendly place with a high service level. The room really cosy and had everything we needed including somfortable beds and silence. We can absolutely recommend the place and we will be back:-) Thank you to Aileen and Brian for making our stay so nice.Best Regards,Grethe og Poul
Response
Thank you Poul for your very positive review. Aileen and I are pleased that you enjoyed your stay and look forward to receiving you again at Cranston House when you next need accommodation in East Grinstead. Brian.
Reviewer: Mr. K | Sun 1st Jul 2012 | 12 years ago
Cranston House - Rating 4/5
Nice accommodation and reasonably priced. Would recommend.
Response
Hello Mark. Thank you for your positive comment. We are pleased that you consider that our accommodation is reasonably priced and that you would recommend it. We look forward to you staying at Cranston House again.Brian and Aileen
Reviewer: Mr. L | Mon 25th Jun 2012 | 12 years ago
Cranston House - Rating 5/5
Perfect location for an overnight stay before flying out of Gatwick. Comfortable and friendly stay.
Response
Thank you for staying with us before flying out from Gatwick. Do come and stay again when you next use Gatwick.
Reviewer: Mr. R | Sat 23rd Jun 2012 | 12 years ago
Great Stay - Rating 5/5
We found Cranston House to be a great B&B. Brian was prompt with the breakfast service and extremely cordial and helpful. The rooms were pleasant and clean. The breakfasts were ample. Would definitely stay with them again if we had the chance.
Response
Many thanks for your review.We look forward to seeing you at Cranston House in the future.
Reviewer: Mr. P | Fri 8th Jun 2012 | 12 years ago
Respite - Rating 5/5
We really appreciated a night at Cranston House.The accommodation was most comfortable and there was an unobtrusive attention to detail.
Response
Thank you for your very pleasing review. Do come for another 'respite' at Cranston House.
Reviewer: Mrs. F | Sun 3rd Jun 2012 | 12 years ago
Superb - Rating 4/5
Superb service, accommodation very clean and welcoming, great front desk with plenty of local information, overall a first class guest house and would use again
Response
Thank you for your review. We are very glad that you think so highly of Cranston House. Do visit us again.
Reviewer: Mr. M | Wed 30th May 2012 | 12 years ago
Cranston House - Rating 5/5
Excellent room, very clean and facilities perfect to my needs.The hosts were very friendly and courteous.Will stay there again without hesitation.
Response
Thank you for your very positive review. The staff work hard to maintain a high standard of hospitality and so feel rewarded when thay read encouraging reviews. We look forward to receiving you at Cranston House again.
Reviewer: Mr. M | Thu 24th May 2012 | 12 years ago
The Best - Rating 5/5
Outstanding friendly service, couln't ask for more. Room was tastfully decorated & relaxing. Excellent value for money, well situated with an amazing amount of local information & interests. Out of all of similar accomodation we have visited this is by far the best. Thank you.
Response
We are very pleased that you enjoyed your stay at Cranston House. We hope you have the pleasure of staying with us again.
Reviewer: Mr. D | Sat 19th May 2012 | 12 years ago
You must stay!! - Rating 5/5
I have stayed in a lot of places all over the world but I have to say Aileen and Brian have provided the best hospitality by far! The rooms are beautifully decorated, clean and homely. A truly delightful place to stay and only a couple of minutes walk into the main town centre.
Response
Thank you for rating Cranston House so highly. Do come and stay with us again when you next need accommodation in East Grinstead.
Reviewer: Mr. W | Fri 18th May 2012 | 12 years ago
short stay - Rating 5/5
This is the 2nd time I have stayed at Cranston House and each vist has been a pleasure.There was a slight fault in my room, which was dealt with straight away. The choice of buffet or full breakfast is a really good idea.Highly recommended.
Response
We are very pleased that you would highly recommend Cranston House. We look forward to your 3rd visit.
Reviewer: Mrs. C | Sat 17th Mar 2012 | 12 years ago
Todo perfecto - Rating 5/5
Amabilidad, atencion, limpieza, situacion, precio, etc, etc. Totalmente recomendable.
Response
Gracias por tu opinión muy positiva.Thank you for your very positive reviewBrian and Aileen
Reviewer: Mr. P | Thu 8th Mar 2012 | 12 years ago
review - Rating 5/5
It's always a pleasure to stay at Cranston House.Its really comfortable and the proprietors are so welcoming.
Response
We are very pleased to read your positive review and you are most welcome to stay at Cranston House next time you are in the area.
Reviewer: Ms. M | Wed 15th Feb 2012 | 13 years ago
Cranston House - Rating 4/5
Verey friendly and welcomming. My room was clean, warm and had all the facilities you would expect. I will definately use again when in the area.
Response
Thank you for staying at Cranston House. We are glad that you enjoyed your stay and look forward to receiving you again.
Reviewer: Mr. J | Sat 21st Jan 2012 | 13 years ago
Top Class B&B - Rating 5/5
Very welcoming B&B.Excellent accommodation.Top class breakfast.Will definitely return.
Response
Thank you for your positive review. We are glad that you enjoyed your stay and hope to receive you again at Cranston House.
Reviewer: Mr. D | Sat 31st Dec 2011 | 13 years ago
Wonderful place to stay - Rating 5/5
I have now stayed numerous times and Aileen and Brian have always made me feel welcome. Its very much like being at home. I would definitely recommend this as a place to stay
Response
Hello Jane, Thank you for your thoughts on Cranston House. You are most welcome to stay numerous more times.Aileen and Brian
Reviewer: Ms. M | Wed 2nd Nov 2011 | 13 years ago
Efficient and Comfortable - Rating 5/5
I have stayed at Cranston House many times over the last 18 months and have always found it to be comfortable, efficiently run and good value for money.Much better than staying in a hotel run by some huge and faceless corporation.
Response
Thank you Ian for your comments. We endeavour to maintain our present standard and are always looking for ways to raise it further.Brian and Aileen Linacre
Reviewer: Mr. C | Thu 27th Oct 2011 | 13 years ago